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"Online Reviews Are Extremely Critical To The Success Of Any Offline Local Business; Especially Small Consumer Services Businesses and Real Estate Agents"

Most businesses know they NEED Good Reviews, Ratings and Customer Feedback but don’t know where to start... You can start by simply paying close attention to the following information and statistics...

Regardless of whether your company has a company website or Facebook page or not, people are probably talking about your business through online comments or reviews. For this reason we have listed the following statistics in order to inform and alert you of the critical importance of online reviews for local offline businesses. For the sake of your company's longevity, financial security, reputation, success and future growth, we highly recommend you read the statistics carefully, then take some kind of positive actions to build, protect and keep up with (monitor) you and your company's online reputation.

80{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} of people say they would change their minds about visiting a business or buying decision after reading just one(1) bad review online.
92{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} of consumers now read online reviews
40{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} of consumers form an opinion by reading just one to three reviews
The purchase likelihood for a product or service with five reviews is 270{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} greater than a product or service with 0 reviews
Star rating is the number one factor used by consumers to judge a business
Review ratings are the biggest driver of clicks in local searches
44{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} say a review must be written within one month to be relevant
68{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} say positive reviews make them trust a local business more
Businesses ranking in Google’s local positions 1-3 have an average of 47 reviews
76{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} of consumers that are asked to leave a review go on to write one
53{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} of customers expect businesses to respond to negative reviews within a week
A single negative online review can cost the average business an average loss of 30 customers - 2009 Convergys Corp. Study
57{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} of consumers won’t use a business that has fewer than 4 stars
Positive reviews make 68{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} of consumers more likely to use local businesses
Negative reviews stop 40{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} of consumers from wanting to use a business
90{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} of respondents who recalled reading online reviews claimed that positive online reviews influenced buying decisions, while 86 percent said buying decisions were influenced by negative online reviews. (Dimensional Research)
Most Local businesses with high rankings in Google Maps have an average of 39 Google reviews. (Source: Brightlocal)
88{19bf4d3b891d5c4c33f50fecac96c4efec67ce4fea85746c6d2595431eb6b089} of executives consider reputation risk as a top business issue. (Source: Deloitte)

“Google is the review site of choice. 63.6 percent of consumers say they are likely to check online reviews on Google before visiting a business… more than any other review site.” – ReviewTrackers.com

More Facts

"Just One(1) Negative Online Review Could Totally Destroy A Small Local Business!"

Here are the facts: If someone wants to say something bad about a business they will find a way… But another fact stands as well, most will be happy sounding off to management and most will also be satisfied by a prompt response from the business.. In most cases unsatisfied customers/reviewers have no other outlet to be heard by the business (Until Now)! Even 3-Star reviews cause many consumers to have doubts about a business. Our systems can help your company build a 5-Star reputation, help reduce 1, 2 and 3 star reviews, and even market (online distribute) your 5-Star reputation to help increase your profits!

What our systems does is curb the unnecessary negative reviews (which turns out to be most of them) because there’s no other way to vent.. It’s a fact that a Business with out a plan to control their negative reviews will end up with more than a businesses that has a plan. The idea here is to Protect the most vulnerable (and damaging) effects of negative reviews, and not to let those reviews damage the overall stature of a business in Google’s eyes (ie: Rankings)… Which could be detrimental to a local businesses.

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